Connectivity issues with computers are nothing new. They are problems that spring up once in a while and can be solved quite easily as long as you know what kind of problem it is.
One of the problems that sometimes occur is the connectivity issue with USB devices. This normally occurs when you insert a pen drive or when you connect a phone to the computer through a USB cable.
Some of the issues that normally occur are ‘device not working’, ‘USB device not recognized. Now many things can cause these problems to occur.
Some of the reasons could be that your computer does not support that particular USB device. However, there is no need to panic since the problem can be solved quite easily.
Well, honestly it can get frustrating, especially when you try several solutions and nothing is working.
Before looking at ways to solve the issue, you need to make sure that the USB drivers have already been installed on your computer.
Now, let us look at the methods that can be used to solve such issues when they occur. Like I stated earlier, these problems can sometimes be solved quite easily. Other times, you may need to dig deeper before you will be able to solve it.
Table of Contents
Checking The Power
Some USB devices work with batteries. So in case, you encounter an issue with not working, the first thing to do will be to check the batteries to make sure that they are ok.
Examine The Device Connection
This is one of the simplest ways to solve USB issues and it works most of the time. All you will have to do is to disconnect the USB and then connect it back in again.
You will have to disconnect all peripherals from the computer first before connecting the USB device back in again.
There are times when this issue might occur because software by the manufacturer that is required for running the USB is missing.
In this case, you will need to get the software installed on your system before the USB will work again. This is normally the case with some smartphones that refuse to work when connected to the computer.
If you wait a while, the software needed will be displayed on the phone for you. All you will have to do is to download the software and install it.
In case you are not finding the solution to your problem here, you can seek assistance from Microsoft on the internet. Just visit http://support.microsoft.com/en-in/help/17614/automatically-diagnose-and-fix-windows-usb-problems
You will be asked to download a file that will guide you in fixing the problem.
Update USB Drivers
Another way to fix USB error issues is to update the USB drivers on your computer. You can get these from the windows store or you can download them from google by searching.
When downloading from google, you should be careful to download the correct bit ie. 32bit or 64bit, before you install the drivers and solve the fixed issue.
You can check the status of the drivers by going to the device manager. Follow the steps below.
- open device manager
- Expand to ‘other devices’
- And then ‘universal serial bus
If you happen to see some drivers that have been marked yellow, those need to be updated ASAP. In case this method does not work, let us look at the next one.
Microsoft System Restore
Maybe the USB device was working perfectly well previously before the issue came in. In case, you can use the Microsoft system restore facility to solve the issue. Visit this for the Microsoft system restore, http://support.hp.com/in-en/document/c03327545
So these are some of the solutions that can be used to solve USB issues when they crop up. With all these methods, we are sure that you will be able to fix the USB issue without much difficulty as long as you follow the article carefully.